On Demand Webinar: Increase Net Retention with Customer Journey Mapping
Recently, Marc DiGiorgio sat down with R40 Performance‘s Nicola Dickinson to dive deep into how customer journey mapping can transform customer success and drive higher retention. Nicola, who spent 20 years growing SparkRock before its successful exit, has a wealth of experience in building strong, lasting customer relationships.
Aligning Sales and Delivery for Professional Services Success
Success in professional services depends on aligning sales and delivery. Leading firms standardize offerings, involve delivery early, and use integrated tools to ensure seamless execution, boosting profitability and client retention.
On Demand Webinar: Tips for Microsoft Partners to Improve Sales Performance and Win More Deals
To rise above the noise, Microsoft partners must refine their differentiation strategy. Enzo emphasized that most partners rely on generic value propositions such as: “We have great products.” “We’re Microsoft-certified.” “We have experienced people.” “We care about our customers.” While these are valid, they don’t provide a competitive edge since most partners say the same […]
Welcome Nicola Dickinson to the R40 Performance program
Join us in welcoming Nicola Dickinson to the R40 Performance program! Discover how her proven strategies for strategic planning and customer success can drive your business growth efficiently.
