Let’s Grow

Marketing & Strategy​

Sales &
Customer Success

Professional Services

Project Operations

Run a mature, sophisticated professional services organization that delivers projects profitably, on time, on budget and aligned to customer expectations and makes the most efficient use of its resources.
 
$2,950 / per month
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The Problem

Your customers have an inconsistent experience with your projects. Project managers take an individual approach to managing and delivering projects. Some projects are delivered on time and on budget and some are not. You don’t know which projects are profitable and which are not and why. Some of your resources are overworked and some are under-utilized. Your work backlog is not easily visible or accessible to under-utilized resources. You lack the data to make informed hiring decisions. 

Our Solution

We work as a part of your team in a fractional, staff augmentation model. We do the leg work to help you make the most effective use of TekStack software and ensure the smooth running of your professional services organization. We act as a supporting resource for your Head of Services, allowing them to focus on customers, team coaching and program management.

How our Project Operations service will make an impact
  • Consistent project delivery by using templated plans
  • Improved customer experience
  • Shortened onboarding time for new employees
  • Less dependence on a small number of senior team members
  • Increased utilization
  • Better visibility on backlog
  • Visibility on project profitability
  • Increased revenue
  • Increased capacity on same team size
  • Better visibility on current state of projects
  • More trust in data
What’s included in this Managed Service?
  • Project Template setup, maintenance, and improvement
  • Classification of projects, project tasks, and user stories for cross performance comparison
  • Project hygiene; assigning PMs, resources, and projects have accurate dates and progress %
  • Time sheet tracking ensuring time sheets are submitted for all resources on time
  • Track resource utilization identifying team members that need more work
  • Generate project status report templates
  • Present project insights on a monthly basis including backlog, resource utilization, profitability, and task variances
This managed service requires software modules from TekStack
For this managed service we require TekStack Sales and Marketing Automation modules. Unfortunately we can’t provide this service for customers using alternative platforms.
TekStack Delivery

Your PSA platform that includes account, contact, and opportunity management

$895 / per month
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TekStack Revenue

Your billing and invoicing platform to generate services invoice for TM, managed service, and fixed billing milestones.

+$400 / per month
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Okay, here’s the fine print
Currency
Pricing in US Dollars. TekStack can provide pricing for CAD, GBP, EUR, and AUD.

Up to 50 active projects, and 30 billable team members.

Pricing based on annual term paid in advance. Monthly pricing is available through our business partner Capchase on an annual term. Just add 10%. Payment by ACH, Wire, or Credit Card. For Credit Card, add 4% processing fee.
For customers that contract TekStack managed services, TekStack will waive one-time implementation fees of up to $5,000.

Our Managed Services offerings are designed to complement TekStack’s software platform.  Unfortunately these services are only available to TekStack software customers.  

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